COVID-19 Updates | Fairytale Brownies
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A Note from Fairytale Brownies

In a business that’s all about spreading joy, it’s no surprise that your health and safety is a top priority! In response to growing concerns about COVID-19 (coronavirus), we want to be transparent about how we plan to keep our customers and employees happy and healthy.

As a bakery, we’ve always taken food safety and hygiene incredibly seriously. Our kitchen strictly adheres to all industry Good Manufacturing Practices (GMPs) and achieves Superior ratings on annual inspections from AIB International.

All Fairytale Brownies products are individually wrapped. At this time, the FDA has no reports suggesting COVID-19 can be transmitted by food or food packaging.

Due to high demand, our shipping carrier may delay delivery by 1-2 business days.

Outside our existing meticulous food safety standards, we’re taking proactive measures to keep every inch of our facility safe. This includes:

  • Increasing cleaning and sterilization throughout the facility, with extra emphasis on high traffic and high contact areas like door handles, counters, tables, chairs, and restrooms.
  • Reinforcing proper handwashing procedures and installing hand sanitizer dispensers at employee entrances.
  • Encouraging social distancing among staff, such as avoiding physical contact and cancelling non-essential meetings and events.
  • Encouraging staff to work from home if possible. Production teams will still be on-site and customer service will still be available by phone, email, and live chat.
  • Closing our retail location until further notice.

We’re following all guidance from the CDC and WHO and listening carefully for further updates. The health and safety of you and your gift recipients means the world to us — you can trust us to do our part.

Thank you for your continued support!

D&E Signatures

Co-founders David and Eileen

Frequently Asked Questions

Are you still open?

Our retail store is closed, but our online store is open. We are still fulfilling orders and shipping gifts. Sales and customer service are available by phone, email, or live chat.

Are there any shipping delays?

Due to high demand, our shipping carrier may delay delivery by 1-2 business days.

I scheduled a gift for future delivery. Will it still arrive on time?

Currently, yes. We’re still shipping as usual. If this changes, we will let you know.

Is it safe to order brownies?

Of course! We follow strict sterilization and safety procedures at our facility. Additionally, the FDA has no reports suggesting COVID-19 can be transmitted by food or food packaging. Read More

Where can I find more information?

Follow these trusted sources for the latest updates about COVID-19:

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