Privacy Policy | Fairytale Brownies
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This is the official website for Fairytale Brownies®

Updated 08/13/2020

Our Commitment to Privacy

At Fairytale Brownies, customer satisfaction is guaranteed - from brownie freshness to our customer's privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the Fairytale Brownies web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected are:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Company
  • Credit/Debit Card Information

On some pages you can submit information about other people. For example, if you order a gift online, and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number
  • Company

We may collect your email address via cookies and pixels on the website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact service@brownies.com to opt out.

The Way We Use The Information

We use the information you provide about yourself when placing an order to complete that order. The information we collect is also used to contact customers regarding existing orders, to improve the content of our web page and to notify customers about updates to our web site. It is also used by us to contact customers for marketing purposes. Occasionally, we may share with other quality companies. We will gladly mark your customer record as a "do not share" if that is what you wish.

To opt-out of promotional emails from Fairytale Brownies, please follow the unsubscribe link provided, or email your unsubscribe request to service@brownies.com.

We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Brownies.com secures your private information using SSL Encrypted Data Transmission through Network Solutions.

How You Can Access Or Correct Your Information

You can access all of your personally identifiable information that we collect online and maintain it by clicking on "My Account" button on the brownies.com homepage. You can also access your personal information by clicking here.

You must fill in your email address and the password you chose when you signed up for an account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by logging into your account through the "My Account" button on the brownies.com homepage, or by clicking here.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Cookies

We employ the use of cookies throughout our website. If you would like to disable cookies, please do so using your internet browser settings. Disabling all cookies may alter your experience on our website.

California Residents: Your Privacy Rights

Certain Privacy rights are afforded to California consumers in the California Consumer Privacy Act of 2018 (CCPA). Any personal information that we collect is for the purpose of effectively providing our services to you, as we as enabling you to learn more about, and benefit from, our services and the services of others. You may exercise each of your rights as defined by the CCPA, subject to the verification of your identity.

Access: You may email us at service@brownies.com or call us at 1-800-531-5209 to request a copy of your personal information our databases currently contain.

Opt-out of Data Sharing: You may prohibit the sharing of your Personal Information by submitting a request via email to service@brownies.com or call us at 1-800-531-5209 Please be detailed in your request and explain how you wish us to prohibit the sharing of your personal data and which categories of third parties you want prohibited from receiving your Personal Information. If such prohibitions will affect the ability of our company to provide services to you, we will advise you accordingly. With this knowledge, you can then decide whether to exercise any other rights under this policy.

Copies of Information: Upon request and when possible, we can provide you with copies of your Personal Information. Please submit a request via email at service@brownies.com or call us at 1-800-531-5209.

Removal: If you would like to stop use of our website and have your Personal Information removed, please submit a request to service@brownies.com or call us at 1-800-531-5209. We will confirm receipt of your request and notify you once your Personal Information has been deleted. Where necessary, our trusted third party vendors will be updated of these changes.

Do Not Sell: We do not sell your Personal Information. If, in the future, we decide to sell Personal Information we will update this Privacy Policy to indicate that change and include instructions on how to ensure we are not selling your information.

We will not discriminate against any California resident who chooses to exercise their rights under the CCPA by charging different prices or rates, providing a different level of quality of our goods, or taking any other adverse action.

Third Party Marketing: As disclosed throughout the Privacy Policy, you have the right to opt out of all of our sharing of your personal data with any third party for the purpose of that third party’s marketing to you. Please disable cookies using your internet browser.

How To Contact Us

Should you have questions or concerns about these privacy policies, please call us at 1.800.531.5209 or send us an email at service@brownies.com.

Our postal address is 4610 East Cotton Center Boulevard, Phoenix, AZ 85040-8898.

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