Seasonal Customer Service Team Member | Fairytale Brownies

Fairytale Brownies is now hiring for Seasonal Sales & Customer Service Team Member.

Please email resume to or apply in person at 4610 East Cotton Center Blvd., Phoenix, 85040 (Map), Monday-Friday 9am-2:30pm.

We thank you for your interest in Fairytale Brownies!


  • Make outbound calls to existing and new customers to retain relationships, offer services, promote specials, and grow business
  • Meet or exceed Sales Stage campaign goals identified and outlined in review and planning sessions
  • Professional & enthusiastic commitment of providing excellent customer service and customer experiences, always representing FTB in a positive, professional manner
  • Answer incoming order/sales calls
  • Resolve customer issues as needed
  • Prepare quotes and as appropriate, solicit prepayment advantages
  • Take ownership for orders throughout the entire order process, including any necessary follow up
  • Respond to customer emails and faxes in a timely and professional manner
  • Process and proof orders for accuracy
  • Maintain and contribute to a collaborative, team-oriented environment
  • Perform necessary administrative work to maintain an organized and functional customer service department
  • Adhere to shift, break and lunch schedules as assigned
  • Assist other departments as/when needed
  • Perform all the above duties to the best of one’s ability, and with the utmost integrity, honesty and efficiency


  • IB/OB Sales experience
  • Customer Service experience
  • Highly dependable and punctual
  • Excellent verbal and written communication skills, strong telephone skills
  • Accurate typing, spelling and grammar skills
  • Basic PC skills in a windows environment, working knowledge of Microsoft Outlook, Word and Excel
  • Flexible to work additional hours as needed, including Saturdays and Sundays as needed


  • Employee Discount

Start Date: October 21, 2019
End Date: On or around Decmeber 21, 2019

Fairytale Brownies is an Equal Opportunity Employer

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Need More Info?

Call us! We have all the answers (about brownies).