Seasonal Customer Service Team Member | Fairytale Brownies
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Please email resume to nancy@brownies.com.

Seasonal Data Entry/Order Processing Jobs start week of November 01, 2021 and ends on or about December 22, 2021.

This position supports Corporate Sales Team needs. Daily responsibilities vary but include the following.

Responsibilities

  • Professional & enthusiastic commitment of providing excellent customer service and customer experiences, always representing FTB in a positive, professional manner
  • Answer incoming order/sales calls
  • Resolve customer issues as needed
  • Prepare quotes and as appropriate, solicit prepayment advantages
  • Take ownership for orders throughout the entire order process, including any necessary follow up
  • Respond to customer emails and faxes in a timely and professional manner
  • Process and proof orders for accuracy
  • Make outbound calls to existing and new customers to retain relationships, offer services, promote specials, and grow busine
  • Meet or exceed Sales Stage campaign goals identified and outlined in review and planning sessions
  • Maintain and contribute to a collaborative, team-oriented environment
  • Perform necessary administrative work to maintain an organized and functional customer service department
  • Adhere to shift, break and lunch schedules as assigned
  • Assist other departments as/when needed
  • Perform all the above duties to the best of one’s ability, and with the utmost integrity, honesty and efficiency

Requirements:

  • IB/OB Sales experience
  • Call center/Customer Service experience
  • Highly dependable and punctual
  • Excellent verbal and written communication skills, strong telephone skills
  • Accurate typing, spelling and grammar skills
  • Basic PC skills in a windows environment, working knowledge of Microsoft Outlook, Word and Excel
  • Flexible to work additional hours as needed, including Saturdays and Sundays as needed

Benefits:

  • Employee Discount

Fairytale Brownies is an Equal Opportunity Employer

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